Terms and Conditions

References in this policy to “I”, “our”, “we”, “us” or “With Hindsite” are referring to With Hindsite Ltd.

We work diligently to do the best that we can for our Clients. We really do mean it when we say ‘your success is our success’. However, as with all businesses we have to have Terms and Conditions to protect ourselves.

Please also read our Privacy Policy which explains our GDPR compliance, including how we use and store your personal data.

Acceptance

It is not necessary for the Client to have signed an acceptance of these Terms and Conditions for them to apply. Any acceptance of a quote or instruction to progress with work will be deemed as acceptance of these Terms and Conditions.

Indemnity

With Hindsite services may be used for lawful purposes only. You agree to indemnify and hold With Hindsite harmless from any claims resulting from your use of our service that damages you or any other party.

Charges

Invoices must be paid within 30 days. Whilst we will always endeavour to be flexible and work with our Clients when possible, With Hindsite reserves the right to dispose of websites, domain names or services supplied if not paid within this timescale. Google Adwords costs are generally paid directly from the Client to Google, but if With Hindsite are paying these costs, payment must be made one month in advance.

Timescale

With Hindsite will endeavour to meet the proposed timescale, but will not be held responsible for any delays. Website projects can change during the design process and technical issues can slow the process down. Delays can also caused by slow Client responses. With Hindsite will, however, work hard to meet the deadline.

Websites

Whilst With Hindsite will always work diligently for their Client, with the success of the Client’s business being forefront, we take no responsibility for any negative effect of the work undertaken.

Website Content

It is the responsibility of the Client to check all website content carefully. With Hindsite will not be held responsible for any errors.

Website Imagery

Any imagery given to With Hindsite as content for the website will be assumed to be copyright-free.

Website Legal Information

It is the responsibility of the Client to provide and thoroughly check all the legal information on their website, including Terms & Conditions, Privacy Policy and Cookie Policy.

Website Hosting

With Hindsite does not take responsibility for any downtime of websites. We choose our hosting carefully, but ultimately this is out of our control.

Domain Renewals

Domain renewals are the responsibility of the client.

Website Transfer

With Hindsite take no responsibility for any issues that arise during website transfer.

Website Functionality

With Hindsite does not take responsibility for any errors in website functionality. Whilst we are diligent in our work, technology is constantly changing which can effect website functions. It is the Client’s responsibility to inform With Hindsite of any website errors. Monthly maintenance plans are recommended to keep the website updated. Over time websites will likely need to be rebuilt in order to keep up with technological advances.

Website Amendments Made by Other Parties

Any issues caused by amendments made to the website outside of With Hindsite (ie. if the Client or one of their contacts is amending the website) are the sole responsibility of the Client. Whilst we will endeavour to correct the issue, we cannot guarantee that the issue will be solved and the client will bear all costs for With Hindsite’s work relating to the issue.

With Hindsite strives to ensure websites work on all major browsers and devices, but with the high volume of browsers and screensizes available, there is room for error. With Hindsite test websites on the popular choices but cannot guarantee correct functionality across all browsers and devices.

Website Lifespan

If you are using our monthly website update services, we will continue to keep your website up-to-date with modern technologies as much as possible. However, there will likely come a time when your website technology (and likely the design and functionality) becomes outdated. It would then likely need a full new website (at full cost).

Social Networking

With Hindsite take care to voice appropriately on Client’s Social Media accounts, but the ultimate responsibility of all Social Networking activities lies with the Client.

Google Adwords

With Hindsite take no responsibility for the results of Google Adwords campaigns. Clients should be aware that whilst With Hindsite endeavour to bring in leads or sales via Adwords, as with most marketing, not all campaigns are successful.

Contact Us

You are invited to contact us for whatever reason. Please see the Contact page for relevant information.